FAQ

How long do you hold the price of my order?

To guarantee your order, you have 24 hours to fund your account after locking in the price with your broker. Any orders that have not been funded within 24 hours are subject to a re-adjustment based on the New York spot price.

How can I fund my account?

We recommend you fund your account via bank wire transfer (preferred), personal check or money order. Credit cards are accepted with a 5% transaction fee.

Do I have to pay any additional fees on the price I am quoted?

All shipping and insurance fees are included in the final price your broker quotes. Sales tax may apply. Unfortunately, there will be a 5% transaction fee with all credit card purchases.

How long does it take to receive my precious metals?

All orders are shipped within 5-7 business days after receiving your payment.

Where should I store my precious metals?

For most investors, a safe deposit box at your local bank is the safest place to store your precious metals. For those who do not trust banks, we recommend a home safe. Another option is a third-party depository such as the Delaware Depository.

How do I cash in my precious metals?

Presidential Precious Metals is a full service brokerage firm. We buy, sell, trade, upgrade, and exchange all gold, silver, platinum and palladium. Call for an appraisal with one of our brokers. We will then send you a prepaid and fully insured UPS shipping label (up to $50,000 per package.)